Shipping Policy

Effective Date: July 28, 2026

Shipping Information

At RITCHIE WEAR INC, we understand that reliable delivery is an important part of creating a positive shopping experience.

This Shipping Policy explains how we process and deliver orders placed through ritchiewear.org. We aim to provide clear delivery information and keep customers informed throughout the order journey.

Order Processing Time

All orders are processed after payment has been successfully confirmed.

Our standard order preparation time is:

Processing Time: 1–3 Business Days

During this period, our team prepares your jewellery items, verifies order details, and arranges shipment.

Processing times may be affected during:

• Public holidays

• Seasonal promotions

• High order volumes

• Unexpected operational circumstances

Customers will receive a shipping confirmation once their order has been dispatched.

Delivery Time Estimates

Shipping times vary depending on the destination, shipping method, and external delivery conditions.

Estimated delivery timeframe:

Standard Shipping:
Approximately 5–15 business days after dispatch

Please note that delivery estimates are not guaranteed and may be affected by:

• Carrier delays

• Weather conditions

• Customs procedures

• Local delivery services

We appreciate your understanding that some circumstances may be outside our direct control.

Tracking Your Order

Once your order has been shipped, tracking information will be provided when available.

Customers can use the tracking details to follow their package progress.

If you have questions about your shipment status, please contact our customer support team with your order information.

Shipping Address Accuracy

Customers are responsible for ensuring that all delivery details provided during checkout are accurate.

Please carefully check:

• Full name

• Street address

• City and state

• Postal code

• Contact information

RITCHIE WEAR INC cannot be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by customers.

International Delivery

Depending on product availability and destination, we may provide delivery services to customers in different regions.

International shipments may be subject to local customs procedures, import requirements, duties, or taxes.

Any additional fees required by the destination country are the responsibility of the customer unless otherwise stated.

Delayed or Lost Shipments

While we work with reliable shipping partners, unexpected delivery delays may occur.

If your order has not arrived within the expected timeframe, please contact us with:

• Order number

• Customer name

• Shipping details

Our team will review the available information and assist you with the next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible.

Please provide:

• Order number

• Description of the issue

• Supporting photos if available

Our team will review your request and provide appropriate assistance.

Contact Us

For questions regarding shipping, please contact:

RITCHIE WEAR INC

Email:
payment@ritchiewear.org

Phone:
+1 7859159304

Business Address:
7887 E Belleview Ave
Num 175
Englewood, CO 80111
United States

Website:
ritchiewear.org

Thank you for choosing RITCHIE WEAR INC. We are committed to providing a dependable and transparent delivery experience for every customer.

© 2026 RITCHIE WEAR INC. All Rights Reserved.